Todugift.com
Terms & Conditions
By accessing or shopping on Todugift.com, you agree to these Terms & Conditions.
Use of Website
You agree to use Todugift.com only for lawful purposes and to provide accurate information when creating an account, placing an order, or contacting support.
Products and Personalisation
Product images, colours, sizes, packaging, and personalised previews are shown for guidance. Final appearance may vary slightly due to screen settings, production methods, or product availability.
Orders
Orders are accepted subject to product availability, correct pricing, payment confirmation, address accuracy, and delivery serviceability. We may contact you if clarification is needed before processing an order.
Pricing and Offers
Prices, discounts, coupons, and promotions may change without prior notice. Offers may have expiry dates, usage limits, minimum order values, and product or category restrictions.
Payment
Customers must complete payment through available payment methods unless cash on delivery is offered for the selected order. Failed, pending, or unverified payments may delay order processing.
Delivery
Delivery estimates are indicative and may vary due to location, courier availability, weather, holidays, customisation requirements, or circumstances outside our control.
Cancellation and Returns
Cancellation, return, replacement, or refund requests are handled according to the applicable order status and product type. Personalised products may not be returnable unless damaged, defective, or incorrectly made.
Customer Content
For personalised products, you confirm that submitted names, messages, photos, or artwork are accurate and that you have the right to use them. We may reject content that is unlawful, offensive, or unsuitable.
Account Responsibility
You are responsible for maintaining the confidentiality of your account access and for activity under your account. Please contact support if you suspect unauthorised use.
Limitation of Liability
Todugift.com is not liable for indirect, incidental, or consequential losses arising from website use, delayed delivery, product unavailability, or third-party service issues, except where required by law.
Updates to Terms
We may update these Terms & Conditions when needed. Continued use of Todugift.com after updates means you accept the latest version posted on this page.